Privacy Policy
Privacy Policy
Last updated: 10/17/25
This Privacy Policy describes how X Loop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from xloopfitness.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.
We may use the information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect or defend the Services and our rights.
What Personal Information We Collect
We may collect:
-
Contact details (name, address, phone number, email)
-
Order and payment information
-
Account and login details
-
Customer support messages
-
Device and browser data through cookies and analytics
Cookies and Tracking
Like many websites, we use cookies and similar technologies to operate and improve our Site, remember preferences, and analyze performance. You can manage cookie preferences through your browser settings.
How We Disclose Personal Information
We may disclose personal information to trusted service providers for legitimate business purposes, including:
-
Shopify and payment processors for order fulfillment and payments
-
Shipping providers for product delivery
-
Customer service and analytics partners
We do not sell your personal information for monetary value.
SMS Text Messaging & Mobile Privacy
We offer customers the option to receive text message (SMS) notifications about their orders, account updates, or support messages.
By providing your mobile number during checkout, account creation, or form submission on our website, you consent to receive SMS notifications from X Loop Fitness. Message and data rates may apply. Message frequency varies.
Privacy Commitment:
-
We do not share, sell, or rent your mobile opt-in information or SMS consent with third parties for marketing purposes.
-
Your number is used solely for account, order, and support-related notifications.
Opt-Out Instructions:
You can opt out of receiving SMS messages at any time by replying STOP to any message.
Support Instructions:
For help or questions regarding SMS messages, reply HELP or contact us at info@xloopfitness.com
Security and Retention
We take appropriate steps to protect your personal information. However, no system is completely secure. We retain your information only as long as necessary to provide services, comply with legal requirements, and resolve disputes.
Your Rights
Depending on where you live, you may have rights to access, delete, or correct your personal information. To exercise these rights, please contact us at info@xloopfitness.com
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, email us at info@xloopfitness.com
© 2025, X Loop Powered by Shopify